1. Order Assistance
Track Your Order:
Check your order status here using your order number and email.
Need to Modify an Order?
Contact us immediately if your order hasn’t shipped. Changes cannot be guaranteed once processed.
Delivery Issues?
Report missing or delayed packages within 14 days of the estimated delivery date.
2. Returns & Exchanges
Return Policy Highlights:
- 14-day return window (unworn items with tags)
- Free returns (U.S. only) – use our Returns Portal
- International returns: Customer pays shipping
Damaged Items?
Email us within 48 hours with:
✔ Order number
✔ Photos of damage
✔ Packaging details
3. Product Questions
Sizing Help:
Refer to our detailed Size Guide on each product page.
Care Instructions:
Find fabric-specific care labels in every item’s description.
Stock Inquiries:
Use the “Notify Me” button for restock alerts.
4. Payment & Accounts
Accepted Payment Methods:
- Credit/debit cards
- PayPal
- VibrantStylish gift cards
Account Support:
- Reset password
- Update preferences in My Account
5. Contact Us
Response Time: 24–48 hours (excluding weekends).
Preferred Method:
Use our Contact Form for fastest service.
For Legal Inquiries:
Visit our Legal Hub for policies.